reservations | dining experience | food & drinks | payments | changes & cancellations | house policies
j o u r n e .
Journe is a home dining experience located in Fernvale / Jalan Kayu, Singapore – 792458.
When are reservations open?
Fully booked from August – October 2026
Reservations open on the first of each month at 12:00 PM (SGT), with one month of dining dates released at a time for two months ahead.
For example, bookings open on 1 September for November dining dates.
Reservations may be made up to 90 days in advance and close three weeks before each dinner. Earlier dates will remain available until fully booked or the reservation cut-off is reached.
Reservation requests are reviewed within 48 hours. Once approved, your reservation will be held for 24 hours pending payment of the required deposit. Reservations are confirmed only after the deposit has been received.
What days are you open?
Journe hosts dinner every Saturday and Sunday from 7:00 PM to 10:00 PM.
We’re beginning with weekend dinners and hope to expand our schedule over time.
Arrival time
Please arrive promptly for your 7:00 PM reservation. As our menu is served progressively, late arrivals may result in a shortened dining experience.
Guests are welcome to arrive from 6:30 PM onwards. We kindly ask that guests do not arrive before 6:30 PM, as we’ll need the time beforehand to prepare for the evening.
How many guests can you host?
Journe is designed to seat 6 guests comfortably, with the flexibility to accommodate up to 7 guests when required (seating will be snug at the table legs).
Reservations for groups of 6 or more are given priority and enjoy exclusive use of our dining space.
Smaller parties may be accommodated through communal dining, subject to availability.
Communal dining waitlist for smaller groups
If you’re dining with fewer than 6 guests, we’d be delighted to add you to our communal dining waitlist. Smaller parties will be seated with guests from other reservations in a shared dining setting.
Joining the waitlist does not guarantee a reservation. Should a suitable communal dining opportunity become available, we’ll be in touch via WhatsApp to invite you to book.
To make an enquiry, simply send us the following details to 8184 4414:
- Preferred reservation date
- Full name
- Party size
On dietary restrictions
Our menu is served as designed and we are unable to accommodate dietary restrictions, food allergies or requests for menu modifications.
If anyone in your party has dietary requirements, please contact us by WhatsApp at 8184 4414 before making a reservation so we can advise whether our menu is suitable.
Should you proceed with your reservation without checking with us beforehand, and we are subsequently unable to accommodate your booking, any applicable credit card processing fees are non-refundable.
Does the menu change?
Yes.
Our tasting menu is guided by the seasons and the best ingredients available. While the overall experience remains the same, individual dishes or ingredients may change without prior notice due to seasonality and availability. Any sample menu is intended as a guide and may not reflect the exact dishes served.
How often does the menu change?
Our inaugural tasting menu will run through the end of 2026. Minor ingredient changes may occur throughout the year, while major menu changes are expected approximately twice a year.
Can I customise the menu?
No.
Journe serves a fixed seasonal tasting menu. Every guest enjoys the same menu as it was designed, and we do not offer menu substitutions, alternative dishes or special requests.
Can I celebrate a special occasion?
You’re welcome to celebrate birthdays, anniversaries or other special occasions with us.
We also offer an optional seasonal 5-inch celebration cake by Little Favors. The flavour changes seasonally and can be added after the reservation process by reaching out to us via whatsapp.
Guests are welcome to bring their own celebration cake (box size up to 8x8x5.5″ – small cakes only). We do not charge a cakeage fee.
Please note that tiered or oversized cakes cannot be accommodated due to space limitations in our refrigerator.
Do you serve alcohol / allow BYOB?
Journe does not serve alcoholic beverages.
Guests are welcome to bring their own wine with no corkage fee.If you’re planning to bring wine, sake, or other alcoholic beverages, please let us know in advance so we can prepare the appropriate glassware. If your bottle requires extended decanting, we’d also appreciate a heads-up before your reservation so we can make the necessary arrangements.
Outside Food & Beverages
Outside food and beverages are not permitted, with the exception of celebration cakes and wine under our corkage policy.
Menu Price & Payment
Our current seasonal tasting menu is S$188 per guest. Prices for future menus may vary depending on seasonal ingredients and the nature of the experience.
A 50% deposit is required to secure your reservation. Once your booking has been approved, the deposit must be received within 24 hours, after which your reservation will be confirmed.
Once your deposit has been received, you will have a 24-hour grace period to cancel your reservation for a full refund. After this period, the deposit becomes non-refundable.
The remaining balance is due 14 days before your reservation date and is payable via PayNow. If you’re booking from overseas, please contact us directly to arrange your reservation.
Changes, Rescheduling & Cancellations
As Journe is an intimate home dining experience with a single seating per service, changes and cancellations have a significant impact on our preparation.
Reservations may be amended or rescheduled, subject to availability, provided the request is made more than 14 days before your reservation date.
Within 14 days of your reservation, we are unable to accommodate cancellations, date changes, or reductions in party size.
If you are unable to attend, you are welcome to arrange a replacement guest to take your place. Please let us know their details (food allergies) prior to your reservation so we can update the booking.
In the event of a cancellation within 14 days or a no-show, all payments received will be forfeited.
If we need to cancel
While every effort will be made to honour confirmed reservations, Journe reserves the right to cancel a reservation if unforeseen circumstances or events beyond our reasonable control prevent us from fulfilling your reservation. Such circumstances include, but are not limited to, illness, equipment failure, severe weather, utility outages, government restrictions, acts of God or other unforeseen events beyond our reasonable control.
Should this occur, all payments received will be refunded in full. Journe’s liability shall be limited to the refund of payments received.
Are children welcome?
Journe is designed as an intimate chef’s table experience and is suitable for guests aged 12 years and above.
Due to the nature of the dining experience, tableware and service, we are unable to accommodate young children.
All guests occupy a seat and will be charged the full menu price. We kindly ask that younger diners are comfortable remaining seated throughout the approximately three-hour dining experience.
Guest conduct/Respecting our home
To ensure an enjoyable experience for everyone, Journe reserves the right to refuse service or end the dining experience for guests whose behaviour is intoxicated, abusive, disruptive or otherwise inappropriate.
Journe is a private home dining experience. We kindly ask guests to respect our home, neighbouring residents and surrounding estate by keeping noise to a minimum when arriving and departing, and by remaining within the designated dining areas during their visit.
Reservation Policies
Journe reserves the right to amend or update its menus, pricing, reservation policies and these Reservation Terms & Conditions at any time without prior notice.
Any changes will apply to future reservations only. Confirmed reservations will be honoured at the pricing and terms accepted at the time of booking.
If you have any questions that aren’t covered above, please don’t hesitate to get in touch before making a reservation or joining our waitlist.
We look forward to welcoming you to Journe.
Lih & Ethel
